Shipping
Shipping Across Canada
We ship every order from our facility in New Brunswick, Canada. Because we are a Canadian distributor, there are no customs fees, duties, or cross-border delays — just fast, reliable delivery nationwide.
Processing Time
Orders are processed within 1–2 business days (Monday–Friday, excluding statutory holidays). You'll receive a tracking number by email as soon as your order ships.
Delivery Time
Standard shipping typically arrives within 3–7 business days depending on your province. Remote and northern addresses may take slightly longer.
Shipping Rates
Flat-rate shipping applies to all Canadian orders. Exact rates are calculated at checkout based on your location. Promotional free-shipping thresholds are announced seasonally.
Tracking Your Order
Every shipment includes a tracking link. If you haven't received tracking within 3 business days of placing your order, please contact us at contact@lumieredunord.ca.
International Orders
At this time we ship exclusively within Canada. International inquiries are welcome — please reach out and we'll let you know when that changes.